INJURY, ILLNESS, WHATEVER!
If you rent from SNOWBERRY and return your hired equipment early for any reason whatsoever (even that you just don’t like skiing after all), we will give you a full refund for the unused rental period.
No conditions, no small print, no admin fee, no medical report needed. Because we are independent and don't work through middlemen we can do this, we control things.
Once your gear is returned we will refund you straight away giving you a full refund for the unused rental period. If you book on-line and have to cancel your trip we will also refund you straight away.
Be aware that if you book through some of the third party websites you might as well dream on if you think that you will get a refund for any of the above.
Recently other shops have started offering the option to pay extra to insure so you get your money back if there’s not enough snow to ski. You don’t need to do this!
We give you your money back for the unused period as soon as you return the equipment to us whether it’s that there’s not enough snow, too much snow (as we all saw last season!), it’s too cold, the weather is too bad or just any other reason at all.
Another common con, shops and sites won’t refund for cancellation of your hire before you arrive unless you have paid for additional insurance.
You can cancel or change your mind at any time at all right up to arrival in the shop to collect the equipment and for any reason at all and we will refund you in full, right away.