In some resorts, just getting up the mountain can be a real mission. Not in Val d'Isère. Our lift system is one of the most modern and efficient anywhere in the world, and once you've bought your lift pass everything just works.
There are no less than seven different ways to get up from the valley floor and, once you're up there, the lifts are really well laid out. No arriving at the bottom of a run only to discover you have a 50-metre uphill slog to reach the next lift.
No annoying bus rides to get from one sector to the next either. The whole area is linked on snow from one end to the other - you can ski from the top of Le Fornet right down to the bottom of Tignes les Brévières without taking your skis off once.
Lift passes in Val d'Isère are hands-free, so there's no fumbling around your neck or in your pockets looking for your pass every time you reach a lift. Just pop it in a left-hand pocket and it's automatically scanned as you pass through the gate.
A full area adult pass for 6 or 7 days this year is 468 Euros – yes it seems a lot but you get a huge amount of skiing for your money. Last year people told us they had been paying the best part of three times that at some of the major North American resorts!
Early and late season deals are available during the first and last couple of weeks of the season, and there are various discounts and special offers for families, children, seniors and a range of area or time-limited passes. Under 8s and over 75s ski free, although they still need a lift pass card.
Beginners may not need a lift pass immediately as the lifts on the nursery slopes at village level are free. Check with your ski school or instructor before you buy one and they will keep you right.
Depending on the duration of your lift pass it also includes one or more free entries to our fabulous pool complex.
When you buy your pass you'll be offered the option of adding insurance (Carré Neige). The difference is only about 3 Euros a day and we strongly recommend you take it unless you're absolutely certain you already have very good winter sports cover.
Apart from anything else, Carré Neige and Carte Neige (not quite the same thing but very similar) are the only insurances the pisteurs will accept immediately to cover rescue costs if you have to be bloodwaggoned off the mountain. Otherwise they hold your skis hostage until your holiday insurance contacts them to confirm payment!
There are several ways to buy your lift pass, but whoever you buy it through, the pass itself is always issued by the lift company, STVI. Other businesses and shops aren't allowed to sell lift passes directly, although your hotel or ski school may be able to arrange the purchase for you.
Most people now buy their passes online before they arrive. It saves standing in what can be a very long queue on your first morning when you'd much rather be out on the mountain skiing.
If you prefer to buy when you arrive, there are lift pass offices at the bottom of several of the main lifts – the Olympic and Solaise lifts in the town centre, the La Daille bubble and the Fornet cable car. There's also an office in the snow square in the town centre, right next to the Post Office.
You can either buy your pass at the ticket office or, if you prefer (or the office is closed), use one of the automatic distributors outside.
Assuming you don't want to waste time standing in a long queue on your first morning, you can order your passes online before you leave home at www.valdisere.ski. You can then have them delivered to your home address before you travel, collect them from any of the lift pass offices when you arrive or simply use one of the distributors. Just enter your order number and it spits out your passes, even if the lift pass office is closed when you arrive.
If you still have last season's pass (assuming they don't change the format between seasons), you can even enter its number and it will be automatically recharged for this season immediately.
Even easier, you can collect individually numbered blank passes from various locations around town – including both of our shops. Scan the QR code on your phone to take you to the Val App, choose the passes you want, enter the code on each pass card and pay via the app. Simple as that!
Discounted prices are available for children aged 8 to 18 and seniors aged 65 to 74.
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Doing it day by day can work out well if you aren’t sure you are going to ski every day though – if the weather is great and you do end up doing the full 6 days it’s no more expensive to have bought 6 one day passes than to have bought the whole week up front at the beginning, while if you take a day off you’ll save the 78 Euros for that day! However you don’t get the free pool entries for a one day pass.
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At €70 per day for an adult compared with €78 for the full Val d'Isère/Tignes area, this can look tempting. However, it can only be bought on a day-by-day basis rather than as a week-long pass and it doesn't include the free entries to the pool, so it's worth doing the sums before deciding whether it's really the best value.
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At €63, this gives you four consecutive hours of skiing in the Val d'Isère area and is a good option if you don't intend skiing all day. The four hours starts the first time you go through a lift gate, and you can buy it online just like the other passes.
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If you're only using the lifts to reach the start of a ski touring or off-piste adventure, this is excellent value. It covers one ride on each of up to three different lifts for around €38 and is valid for one day.
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Perfect for non-skiers who'd like to join the rest of the family for lunch on the mountain. Last season a return ticket (one trip up and one trip down) cost around €15, while a full-day pedestrian pass allowing unlimited journeys was around €19.
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If you qualify for the Family Pass, it can save you a huge amount of money. To qualify you need a group of at least four people, including at least two adults aged 19 to 64 and at least two children aged between 8 and 18.
The passes must be for a minimum of 6 days and the discount is a fixed 330 Euros for the family (or group, you don’t actually have to be related). You don’t get more discount for more than 6 days or for more than 4 people in your family.
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This is where you can save money by being a bit sneaky….if you’re travelling with friends or other families it’s worthwhile juggling your family members around so you make as many qualifying groups as possible.
A family of 5 will get the 330 Euros discount while a family of 3 will get nothing at all. Swap a child and make 2 groups of 4 and suddenly the 2 families between them get 660 Euros discount instead of 330!
Likewise if you’re lucky enough to have a two week family ski holiday you can get 2 lots of 330 Euros discount if you buy a 6 day pass and a 7 day one instead of 13 days all together.
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Just to reasure you our refund policy is and always has been that you only pay for our hire services if you do take the equipment, and only for the period for which you keep the equipment. This relates to cancellation or curtailment as a result of Covid 19 in exactly the same way as it does to anything else. If you have to cancel your hire with us because of a new outbreak (or for any reason whatsoever) you WILL get all of your money back, immediately and with no questions asked. No ifs, no buts, no maybes and no fobbing you off with a voucher or telling you to claim on your holiday insurance.
In March 2020 when we were forced to close at a moment’s notice, we immediately and automatically refunded all clients who had booked with us for the remainder of the season without them even having to contact us to request a refund. As far as we know we were the first and one of the very few hire shops anywhere in the World to have done so. Regardless of the legal arguments, we feel strongly that this was the only ethical thing to have done.
Most shops buy very little new equipment each year and you pay the same price whether you are one of the lucky ones who gets newer equipment or one of the unlucky ones who gets skis which are often – we kid you not – five or more seasons old and well past their sell-by date. We don’t think this is fair.
When you book with us we first of all ask you to chose the ability level from Level 1 (cautious beginner) up to a Level 5 expert. But then unlike other shops, you can also choose the age of skis you would like to have, with the final price you pay reflecting both factors. If you want this season’s brand new skis, you’re guaranteed to get them with our Premium Plus Optionstrong> while if you’re happy to compromise with older equipment our Eco Optionstrong> means you will never pay the same as someone who has the new skis. We can’t say fairer than that!
It is safe to say that every single skier, beginner to expert, needs some sort of sports orthotic in their ski boot.
It is safe to say that every single skier, beginner to expert, needs some sort of sports orthotic in their ski boot. It is safe to say that every single skier, beginner to expert, needs some sort of sports orthotic in their ski boot.
It is safe to say that every single skier, beginner to expert, needs some sort of sports orthotic in their ski boot. It is safe to say that every single skier, beginner to expert, needs some sort of sports orthotic in their ski boot.
The human foot is an extremely complex structure. It's dynamic in character and constantly changes its shape, volume, height and length as you weight and unweight it - ie as you flex in a ski boot.
So how on earth are you supposed to fit this foot – with no fixed shape or length - into the fixed confines of a hard plastic ski boot without it being at best uncomfortable and at worst excruciatingly painful?
The easy answer is by fitting a boot that is far to big.
Sounds simple but it works.
Skier orthotics support and stabilise your feet inside your boots, limiting the dynamic behavior – shape, length, height, volume change – and allowing us to choose a shell shape and length that closely resembles that of your foot ie a shell that is not 2 sizes to big!
Remember that every boot model has a slightly different shape so only certain models are suitable for certain feet.
Only by using an orthotic can we fit you in the correct shape and size of boot.
It is absolutely correct to say that you cannot fit select the correct boot shell and therefore fit a ski boot properly without first addressing foot instability issues.
The orthotic also has many other benefits relating to comfort and ultimately performance.
By supporting and stabilising the foot an orthotic will help to reduce foot movement in the boot which can cause rubbing and bruising. Blood flow is also improved resulting in warmer toes.
A supported foot has better contact with the boot and ski resulting in better feeling and control and it also improves body alignment - all of which lead to better performance.
If you have hired ski boots elsewhere in the past you may very well have experienced at least some of the following problems, all of which can be improved by using an orthotic -
PROBLEM your foot moves inside your boot
PROBLEM you tend to over tighten the front clips of your boots
PROBLEM you sometimes suffer from cramping under the foot
PROBLEM your forefoot goes numb especially when skiing hard
PROBLEM you suffer from cold feet
PROBLEM you get rubbing on your inside ankle bone
PROBLEM your foot continually aches and hurts
PROBLEM you get bruising on your shin
PROBLEM your toes hit the ends of your boots
PROBLEM you find it hard to control your skis
PROBLEM your ski tips wobble when you travel straight
PROBLEM you find edging difficult
PROBLEM you’re getting blisters
PROBLEM you have a bunion
The object of these terms and conditions is to define the general conditions of the rental of products offered by:
These terms and conditions apply to all reservations made through the site. They supersede any other conditions or documents. By reserving, the client accepts them fully and without reserve. Skishop reserves the right to modify them at any moment.The conditions applicable are those in vigour at the time of reservation.
The principal characteristics of the equipment and the options offered online are described on the site. Skishop reserves the right at any moment to retract one of more product references or any option featured on the site.The texts, photographs, graphics and information used in the description of products or options are non-contractual and may not be held in any way to bind Skishop. For further information concerning the products or options offered on the site, clients should contact Skishop:
By telephone on +33 (0)479 41 10 61 7 days a week 830 am to 1230 pm and 330 pm to 7pm from December to April only.
By e-mail at service@snowberry-valdisere.com
Or at the following postal address: SAS SKISHOP129 Route des Marais, ZAC de la Gare, 73790 TOURS EN SAVOIE – FRANCE
The equipment and options offered on the site remain available only so long as they remain accessible on line, at Skishop’s sole decision, but subject to the proviso that availability is limited to the amount of stock available.
The rental prices and prices for the options offered on the site are given in Euros, including taxes, and remain valid so long as they remain accessible on the site, at Skishop’s sole decision. Skishop reserves the right at any time to modify the rental prices or the prices for the options offered on the site. The price applicable to a reservation will remain the price in force at the time of the reservation. Promotions or price reductions offered on the site are valid only for reservations made through the site. The price for any equipment rented or option taken in-shop, including additional equipment or options or modifications to a booking made online, will be based on the public prices displayed in-shop. However, for any extension of the rental period requested in-shop prior to the expiry of the initial period the hire cost will be charged in accordance with the prices and discounts applied at the time of the online booking.
Reservation of products and options offered on the site is made online using the following process
The contract consists of the the terms and conditions of booking and online rental prevailing at the time of booking, the reciept by Skishop of the customer’s reservation, the email confirmation of payment and reservation sent to the client. The customer may obtain a copy of these documents on request:- To the following email address : contact@my-ski.fr ;- Or to the postal address :SAS SKISHOP129 Route des Marais, ZAC de la Gare, 73790 TOURS EN SAVOIE - FRANCE
Payment of the rental price is made in Euros. No other currency is acceptable regardless of the nationality of the client or the country from which the booking is made.
Payment is made in advance during the booking process. Payment is made via the secure online Banque Populaire payment system. SKISHOP has access to confidential client information regarding payment as part of this process. The following payment methods are accepted:Credit cards (Visa, Mastercard, American Express and other major credit cards)
The booking may be cancelled or amended by the client at any point up to the point of collection of the equipment, by contacting Skishop by e-mail at service@snowberry-valdisere.com or by post at the address given above. The client does not require to give any justification for the cancellation of their booking and no penalty is applied. The right to cancel the contract can not under any circumstances be exercised after the client has taken possession of the equipment. In the case of cancellation of the contract by the client prior to collection of the equipment, the reimbursement of any sum paid by the client in advance will be made within a maximum period of 30 (thirty) days from receipt of the client ‘s request to cancel the contract, by credit card used by the client to pay for the reservation.
The client may collect the equipment reserved at the date, time and place indicated in the confirmation e-mail.At the time of collection, the client must confirm that the equipment collected by them conforms to their reservation. In the event of the client not being satisfied that the equipment collected by them conforms to their reservation they must indicate any discrepancy or anomaly in their own handwriting accompanied by their signature. Failure by the client to indicate any such discrepancy will be held as acceptance that the equipment supplied to the client and collected by them conforms to their reservation.
The rental period is as indicated on the e-mail confirmation of the reservation. Any extension of this period may be arranged in-shop on collection of the equipment or during the rental period. Skishop reserve the right at their discretion to refuse a request for the extension of the rental period, in particular in the event of there being a problem with availability of the equipment. The prices and other conditions applying to this extended rental period will be those applicable at the time of the online reservation.
The client shall be the sole judge of their capacity to use the equipment rented and that of the persons identified as users of the equipment at the time of the reservation request. The client alone is responsible for their use of the equipment from the point when they take possession of it. The equipment rented is destined only for use by the client and those persons indicated as users of the equipment and the client has no right to sub-let the equipment or to lend it to third parties whether for a consideration or free of charge.
The equipment rented must be returned no later than 9 (nine) am on the day following the last day of the rental period. The client will be charged for a full day’s rental on the basis of the public prices available in-shop for any equipment not returned by the said time. In the event of failure to return the equipment for whatever reason the client will be invoiced, in addition to the rental price, on the basis of the following table
For clarity, it is specifically stated that the rental cost will not be deducted from the sums above.
In the absence of handwritten reserves made by the client at the time of collection of the equipment, the client recognises and accepts that the equipment is in good condition at the time of collection and must be returned in the same condition.
All equipment is coded and marked and the same equipment with the identical codes and marks must be returned
In the event of the equipment being damaged in any way due to negligence or deliberate misuse of the equipment by the client, the cost of returning the equipment to good condition will be invoiced to the client. Damage due to negligence or deliberate misuse of the equipment by the client which can not be repaired will be invoiced to the client on the same basis as equipment which has not been returned as outlined in the tables above. For clarity, it is specifically stated that the rental cost will not be deducted from the sums above. In all of these circumstances, where the equipment rental has been paid for by credit card the client authorises SKISHOP to charge all or any sums due as outlined in this article against the credit card used to pay for the reservation. It is specifically agreed that SKISHOP shall be the sole judge of what amount to negligence or deliberate misuse and on whether damage can or cannot be repaired.
At the time booking or at the time of collection of their equipment, the client may elect to select the optional insurance offered by SKISHOP which covers the risk of loss or theft of the skis or snowboards rented. Boots and helmets are not covered by this insurance.The cost of this option is:
This releases the client, subject to an excess being paid by them, from the obligation to pay the replacement cost of the equipment in the event of loss or theft of the equipment rented.The excess for which the client remains liable is as follows:
If the payment for the equipment rental has been made by credit card, the client authorises Skishop in advance to charge any excess due by this same method.
Should any of the equipment rented by the client be returned before the end of the rental period, for whatever reason, the period of rental remaining will be refunded in accordance with the prices and terms and conditions of rental applicable at the time of booking and payment.
Skishop will not be held responsible or liable in any way for any failure:
In no event will Skishop be liable in any way as a result of hypertext links from the site to other web sites. Skishop will not be liable in any event should it be impossible, as a result of the client ‘s fault, to acknowledge receipt of the rental request or to confirm the reservation by e-mail. This will apply in particular where the e-mail address supplied by the client does not exist, is wrong, is not valid or is saturated and unable to receive messages.
This contract is subject to French Law. The language of the contract is French. If the contract is translated into a foreign language the French version will rule.
Any litigation must be submitted to the jurisdiction of the courts in Albertville (France) who will be the only courts of competent jurisdiction.
At the time booking or at the time of collection of their equipment, the client may elect to select the optional insurance which covers the risk of loss or theft of the skis or snowboards rented. Boots and helmets are not covered by this insurance.The cost of this option is:
This releases the client, subject to an excess being paid by them, from the obligation to pay the replacement cost of the equipment in the event of loss or theft of the equipment rented.
If the payment for the equipment rental has been made by credit card, the client authorises Skishop in advance to charge any excess due by this same method.
Snowberry has developed a unique process for fitting ski boots in rental. This process is based on exactly the same principles you would experience in one of the world’s leading retail fitting centres and is based on a 3-Step Process.
The first stage of your boot fit is a thorough examination of both feet to allow us to select the correct shell shape and boot model.
This involves is a unique 8-point analysis –
The information gained from your foot analysis enables us to select the most suitable boot from over 60 different models for adults and another 27 models for kids. The aim is to select the boot that best resembles the shape of your foot which will hold your foot firmly but comfortably.
The key to good bootfitting is shell (model) selection. As every boot model varies in length, width, instep height, volume distribution, ankle and toe box areas, this is extremely difficult.
Wrong shell selection is the single biggest problem skiers have with rental boots.
Very few skiers actually know how to put a ski boot on and clip it up correctly.
For this reason, we personally fit every boot - opening the shell up, sliding your foot in and correctly clipping it up, explaining the importance of this process - especially regarding comfort, boot performance, cold feet and safety issues regarding binding release.
Do not underestimate the importance of this. It sets the foot correctly in the boot, and believe it or not, improves your skiing performance and keeps your feet more comfortable and warmer.
Proper boot-fitting starts by stabilizing the foot and limiting the dynamic mobility of the foot which is the main limiting factor when trying to fit boots correctly. To do this we put orthotics in every boot.
The orthotic is THE ESSENTIAL, without one you will end up with a boot that is far too big, the result - your foot will move around leading to lack of control, pain and discomfort.
It is impossible to fit a ski boot correctly without firstly stabilising the foot using a skier specific orthotic - it simply cannot be done!
Snowberry are the ONLY shop that we know of that actively uses a system of orthotics in ALL our rental boots (even for juniors).
Draw what conclusions you wish from this!
We use cookies to provide you a better customer experience. If you continue without changing your settings, we will assume that you are happy to receive cookies. More Information
Just to reasure you our refund policy is and always has been that you only pay for our hire services if you do take the equipment, and only for the period for which you keep the equipment. This relates to cancellation or curtailment as a result of Covid 19 in exactly the same way as it does to anything else. If you have to cancel your hire with us because of a new outbreak (or for any reason whatsoever) you WILL get all of your money back, immediately and with no questions asked. No ifs, no buts, no maybes and no fobbing you off with a voucher or telling you to claim on your holiday insurance.
In March 2020 when we were forced to close at a moment’s notice, we immediately and automatically refunded all clients who had booked with us for the remainder of the season without them even having to contact us to request a refund. As far as we know we were the first and one of the very few hire shops anywhere in the World to have done so. Regardless of the legal arguments, we feel strongly that this was the only ethical thing to have done.
Most shops buy very little new equipment each year and you pay the same price whether you are one of the lucky ones who gets newer equipment or one of the unlucky ones who gets skis which are often – we kid you not – five or more seasons old and well past their sell-by date. We don’t think this is fair.
When you book with us we first of all ask you to chose the ability level from Level 1 (cautious beginner) up to a Level 5 expert. But then unlike other shops, you can also choose the age of skis you would like to have, with the final price you pay reflecting both factors. If you want this season’s brand new skis, you’re guaranteed to get them with our Premium Plus Optionstrong> while if you’re happy to compromise with older equipment our Eco Optionstrong> means you will never pay the same as someone who has the new skis. We can’t say fairer than that!
It is safe to say that every single skier, beginner to expert, needs some sort of sports orthotic in their ski boot.
It is safe to say that every single skier, beginner to expert, needs some sort of sports orthotic in their ski boot. It is safe to say that every single skier, beginner to expert, needs some sort of sports orthotic in their ski boot.
It is safe to say that every single skier, beginner to expert, needs some sort of sports orthotic in their ski boot. It is safe to say that every single skier, beginner to expert, needs some sort of sports orthotic in their ski boot.
The human foot is an extremely complex structure. It's dynamic in character and constantly changes its shape, volume, height and length as you weight and unweight it - ie as you flex in a ski boot.
So how on earth are you supposed to fit this foot – with no fixed shape or length - into the fixed confines of a hard plastic ski boot without it being at best uncomfortable and at worst excruciatingly painful?
The easy answer is by fitting a boot that is far to big.
Sounds simple but it works.
Skier orthotics support and stabilise your feet inside your boots, limiting the dynamic behavior – shape, length, height, volume change – and allowing us to choose a shell shape and length that closely resembles that of your foot ie a shell that is not 2 sizes to big!
Remember that every boot model has a slightly different shape so only certain models are suitable for certain feet.
Only by using an orthotic can we fit you in the correct shape and size of boot.
It is absolutely correct to say that you cannot fit select the correct boot shell and therefore fit a ski boot properly without first addressing foot instability issues.
The orthotic also has many other benefits relating to comfort and ultimately performance.
By supporting and stabilising the foot an orthotic will help to reduce foot movement in the boot which can cause rubbing and bruising. Blood flow is also improved resulting in warmer toes.
A supported foot has better contact with the boot and ski resulting in better feeling and control and it also improves body alignment - all of which lead to better performance.
If you have hired ski boots elsewhere in the past you may very well have experienced at least some of the following problems, all of which can be improved by using an orthotic -
PROBLEM your foot moves inside your boot
PROBLEM you tend to over tighten the front clips of your boots
PROBLEM you sometimes suffer from cramping under the foot
PROBLEM your forefoot goes numb especially when skiing hard
PROBLEM you suffer from cold feet
PROBLEM you get rubbing on your inside ankle bone
PROBLEM your foot continually aches and hurts
PROBLEM you get bruising on your shin
PROBLEM your toes hit the ends of your boots
PROBLEM you find it hard to control your skis
PROBLEM your ski tips wobble when you travel straight
PROBLEM you find edging difficult
PROBLEM you’re getting blisters
PROBLEM you have a bunion
The object of these terms and conditions is to define the general conditions of the rental of products offered by:
These terms and conditions apply to all reservations made through the site. They supersede any other conditions or documents. By reserving, the client accepts them fully and without reserve. Skishop reserves the right to modify them at any moment.The conditions applicable are those in vigour at the time of reservation.
The principal characteristics of the equipment and the options offered online are described on the site. Skishop reserves the right at any moment to retract one of more product references or any option featured on the site.The texts, photographs, graphics and information used in the description of products or options are non-contractual and may not be held in any way to bind Skishop. For further information concerning the products or options offered on the site, clients should contact Skishop:
By telephone on +33 (0)479 41 10 61 7 days a week 830 am to 1230 pm and 330 pm to 7pm from December to April only.
By e-mail at service@snowberry-valdisere.com
Or at the following postal address: SAS SKISHOP129 Route des Marais, ZAC de la Gare, 73790 TOURS EN SAVOIE – FRANCE
The equipment and options offered on the site remain available only so long as they remain accessible on line, at Skishop’s sole decision, but subject to the proviso that availability is limited to the amount of stock available.
The rental prices and prices for the options offered on the site are given in Euros, including taxes, and remain valid so long as they remain accessible on the site, at Skishop’s sole decision. Skishop reserves the right at any time to modify the rental prices or the prices for the options offered on the site. The price applicable to a reservation will remain the price in force at the time of the reservation. Promotions or price reductions offered on the site are valid only for reservations made through the site. The price for any equipment rented or option taken in-shop, including additional equipment or options or modifications to a booking made online, will be based on the public prices displayed in-shop. However, for any extension of the rental period requested in-shop prior to the expiry of the initial period the hire cost will be charged in accordance with the prices and discounts applied at the time of the online booking.
Reservation of products and options offered on the site is made online using the following process
The contract consists of the the terms and conditions of booking and online rental prevailing at the time of booking, the reciept by Skishop of the customer’s reservation, the email confirmation of payment and reservation sent to the client. The customer may obtain a copy of these documents on request:- To the following email address : contact@my-ski.fr ;- Or to the postal address :SAS SKISHOP129 Route des Marais, ZAC de la Gare, 73790 TOURS EN SAVOIE - FRANCE
Payment of the rental price is made in Euros. No other currency is acceptable regardless of the nationality of the client or the country from which the booking is made.
Payment is made in advance during the booking process. Payment is made via the secure online Banque Populaire payment system. SKISHOP has access to confidential client information regarding payment as part of this process. The following payment methods are accepted:Credit cards (Visa, Mastercard, American Express and other major credit cards)
The booking may be cancelled or amended by the client at any point up to the point of collection of the equipment, by contacting Skishop by e-mail at service@snowberry-valdisere.com or by post at the address given above. The client does not require to give any justification for the cancellation of their booking and no penalty is applied. The right to cancel the contract can not under any circumstances be exercised after the client has taken possession of the equipment. In the case of cancellation of the contract by the client prior to collection of the equipment, the reimbursement of any sum paid by the client in advance will be made within a maximum period of 30 (thirty) days from receipt of the client ‘s request to cancel the contract, by credit card used by the client to pay for the reservation.
The client may collect the equipment reserved at the date, time and place indicated in the confirmation e-mail.At the time of collection, the client must confirm that the equipment collected by them conforms to their reservation. In the event of the client not being satisfied that the equipment collected by them conforms to their reservation they must indicate any discrepancy or anomaly in their own handwriting accompanied by their signature. Failure by the client to indicate any such discrepancy will be held as acceptance that the equipment supplied to the client and collected by them conforms to their reservation.
The rental period is as indicated on the e-mail confirmation of the reservation. Any extension of this period may be arranged in-shop on collection of the equipment or during the rental period. Skishop reserve the right at their discretion to refuse a request for the extension of the rental period, in particular in the event of there being a problem with availability of the equipment. The prices and other conditions applying to this extended rental period will be those applicable at the time of the online reservation.
The client shall be the sole judge of their capacity to use the equipment rented and that of the persons identified as users of the equipment at the time of the reservation request. The client alone is responsible for their use of the equipment from the point when they take possession of it. The equipment rented is destined only for use by the client and those persons indicated as users of the equipment and the client has no right to sub-let the equipment or to lend it to third parties whether for a consideration or free of charge.
The equipment rented must be returned no later than 9 (nine) am on the day following the last day of the rental period. The client will be charged for a full day’s rental on the basis of the public prices available in-shop for any equipment not returned by the said time. In the event of failure to return the equipment for whatever reason the client will be invoiced, in addition to the rental price, on the basis of the following table
For clarity, it is specifically stated that the rental cost will not be deducted from the sums above.
In the absence of handwritten reserves made by the client at the time of collection of the equipment, the client recognises and accepts that the equipment is in good condition at the time of collection and must be returned in the same condition.
All equipment is coded and marked and the same equipment with the identical codes and marks must be returned
In the event of the equipment being damaged in any way due to negligence or deliberate misuse of the equipment by the client, the cost of returning the equipment to good condition will be invoiced to the client. Damage due to negligence or deliberate misuse of the equipment by the client which can not be repaired will be invoiced to the client on the same basis as equipment which has not been returned as outlined in the tables above. For clarity, it is specifically stated that the rental cost will not be deducted from the sums above. In all of these circumstances, where the equipment rental has been paid for by credit card the client authorises SKISHOP to charge all or any sums due as outlined in this article against the credit card used to pay for the reservation. It is specifically agreed that SKISHOP shall be the sole judge of what amount to negligence or deliberate misuse and on whether damage can or cannot be repaired.
At the time booking or at the time of collection of their equipment, the client may elect to select the optional insurance offered by SKISHOP which covers the risk of loss or theft of the skis or snowboards rented. Boots and helmets are not covered by this insurance.The cost of this option is:
This releases the client, subject to an excess being paid by them, from the obligation to pay the replacement cost of the equipment in the event of loss or theft of the equipment rented.The excess for which the client remains liable is as follows:
If the payment for the equipment rental has been made by credit card, the client authorises Skishop in advance to charge any excess due by this same method.
Should any of the equipment rented by the client be returned before the end of the rental period, for whatever reason, the period of rental remaining will be refunded in accordance with the prices and terms and conditions of rental applicable at the time of booking and payment.
Skishop will not be held responsible or liable in any way for any failure:
In no event will Skishop be liable in any way as a result of hypertext links from the site to other web sites. Skishop will not be liable in any event should it be impossible, as a result of the client ‘s fault, to acknowledge receipt of the rental request or to confirm the reservation by e-mail. This will apply in particular where the e-mail address supplied by the client does not exist, is wrong, is not valid or is saturated and unable to receive messages.
This contract is subject to French Law. The language of the contract is French. If the contract is translated into a foreign language the French version will rule.
Any litigation must be submitted to the jurisdiction of the courts in Albertville (France) who will be the only courts of competent jurisdiction.
At the time booking or at the time of collection of their equipment, the client may elect to select the optional insurance which covers the risk of loss or theft of the skis or snowboards rented. Boots and helmets are not covered by this insurance.The cost of this option is:
This releases the client, subject to an excess being paid by them, from the obligation to pay the replacement cost of the equipment in the event of loss or theft of the equipment rented.
If the payment for the equipment rental has been made by credit card, the client authorises Skishop in advance to charge any excess due by this same method.
Snowberry has developed a unique process for fitting ski boots in rental. This process is based on exactly the same principles you would experience in one of the world’s leading retail fitting centres and is based on a 3-Step Process.
The first stage of your boot fit is a thorough examination of both feet to allow us to select the correct shell shape and boot model.
This involves is a unique 8-point analysis –
The information gained from your foot analysis enables us to select the most suitable boot from over 60 different models for adults and another 27 models for kids. The aim is to select the boot that best resembles the shape of your foot which will hold your foot firmly but comfortably.
The key to good bootfitting is shell (model) selection. As every boot model varies in length, width, instep height, volume distribution, ankle and toe box areas, this is extremely difficult.
Wrong shell selection is the single biggest problem skiers have with rental boots.
Very few skiers actually know how to put a ski boot on and clip it up correctly.
For this reason, we personally fit every boot - opening the shell up, sliding your foot in and correctly clipping it up, explaining the importance of this process - especially regarding comfort, boot performance, cold feet and safety issues regarding binding release.
Do not underestimate the importance of this. It sets the foot correctly in the boot, and believe it or not, improves your skiing performance and keeps your feet more comfortable and warmer.
Proper boot-fitting starts by stabilizing the foot and limiting the dynamic mobility of the foot which is the main limiting factor when trying to fit boots correctly. To do this we put orthotics in every boot.
The orthotic is THE ESSENTIAL, without one you will end up with a boot that is far too big, the result - your foot will move around leading to lack of control, pain and discomfort.
It is impossible to fit a ski boot correctly without firstly stabilising the foot using a skier specific orthotic - it simply cannot be done!
Snowberry are the ONLY shop that we know of that actively uses a system of orthotics in ALL our rental boots (even for juniors).
Draw what conclusions you wish from this!